Technical Support

Technical Support and Documentation

Welcome to the Sensor Access Technical Support Site. Here you will find the documentation and specifications for all of our products, as well as a variety of other support material to help you install and maintain your Sensor Access Access Control products.

Depending on whether you have a Vantage Point or GuardPoint Pro solution please choose the relevant link below:

Our technical support telephone lines are open from 8:30am - 5:00pm
Tel: +44 (0)1273 242 355 (UK)

You can also contact us over Skype: Sensor_Tech3, Sensor_Tech2

Vantage Point

Vantage point main windowFor all Vantage Point related support material please use our dedicated support site:

https://sensoraccess-vp.zendesk.com/hc/en-us

 

 

 

 

 

 

 

GuardPoint Pro

Main-Page-MonitorFor all GuardPoint Pro related support material please use our dedicated support site:

https://sensoraccess-gpp.zendesk.com/hc/en-us

Product Returns

All product returns should be arranged with our technical support team. Most faulty items can usually be fixed and diagnosed over a remote connection from one of our engineers. If the item is then diagnosed as faulty you are required to fill out our RMA form and agree to its terms. Our returns form can be found here